Services – Tower Zero Security
Huntress-Powered · Microsoft 365 · New England

Seven Services. One Stack.
Built Around What Actually Protects You.

Every Tower Zero service is built on what Huntress and Microsoft 365 actually deliver — not what sounds good on a brochure. No overpromised SOC. No generic playbooks. Just the work that stops real threats to professional services firms.

01 — Core Service
Managed Detection & Response
Powered by Huntress MDR / EDR

We monitor endpoints for suspicious persistence, malicious processes, ransomware indicators, and unauthorized activity using a managed detection platform backed by human threat analysts.

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Most endpoint security tools generate alerts and wait for someone to act. Huntress MDR combines automated detection with a 24/7 human SOC that reviews and validates every finding before it reaches you. No alert fatigue. No false positives burying real threats. Every escalation that comes from Tower Zero is a confirmed, actionable threat — not a machine guess.

This is your foundation. Every other service we offer sits on top of this continuous endpoint visibility layer.

What This Covers
Managed EDR — continuous endpoint monitoring and managed antivirus visibility
Persistent foothold detection — unauthorized software, registry modifications, startup entries
Process insight monitoring — suspicious process execution and parent-child chains
Ransomware canary monitoring — early detonation indicators before encryption spreads
External recon visibility — internet-facing exposure signals
Alert review and escalation — Huntress SOC validates, we escalate confirmed threats
Basic endpoint containment guidance — isolation and remediation steps
Monthly Huntress threat report — events analyzed, signals detected, incidents reported
We provide triage, escalation, and containment guidance. Full forensic investigation and malware reverse engineering are available as separate incident response engagements.

The overwhelming majority of breaches targeting professional services firms start with a compromised identity — not a compromised endpoint. An attacker gets into a Microsoft 365 account through phishing, credential stuffing, or token theft, then moves quietly through email and cloud resources for weeks before triggering anything on an endpoint.

Huntress ITDR watches the identity layer specifically — every sign-in, every new application consent, every access anomaly — and flags patterns that indicate compromise in progress. This is where we catch BEC before the wire transfer, ATO before the data exfil.

What This Covers
Microsoft 365 identity monitoring — sign-in events, role changes, admin activity
Unwanted access detection — suspicious logins, impossible travel, unfamiliar device enrollment
Rogue application review — unauthorized OAuth app consent and enterprise app visibility
Suspicious inbox rule and forwarding rule detection
Account takeover triage — password reset guidance and session revocation support
MFA enforcement recommendations and legacy auth exposure review
Conditional Access policy recommendations
Identity Security Posture Management (ISPM) — Entra ID compliance visibility and control tracking
02 — Core Service
Identity Threat Detection & Response
Powered by Huntress ITDR + ISPM

We monitor Microsoft 365 and identity activity for suspicious access, rogue applications, account compromise indicators, and risky identity behavior — where most attacks on professional services firms actually begin.

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03 — Core Service
Security Awareness & Phishing Training
Powered by Huntress SAT

We train employees to recognize phishing, credential theft, suspicious links, and business email compromise attempts before they become real incidents. Realistic simulations. Measurable results.

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Technical controls stop a lot — but not everything. Phishing campaigns succeed because they reach users before detection rules fire. A well-timed, convincing email to the right person at the right moment is how most professional services firm incidents begin.

Huntress SAT runs ongoing phishing simulations calibrated to your industry — realistic lures, not obvious tests — and assigns targeted training automatically when someone clicks. Over time, click rates drop, reporting rates go up, and your users become part of your detection layer instead of a liability.

What This Covers
Monthly phishing simulation campaigns — realistic, industry-relevant lures
Automated training assignment on click or failure
Role-based training modules — finance, legal, executive, general staff
User risk mapping — click rate and behavior tracking per user
Training completion tracking and reporting
User education around phishing, credential theft, and BEC
Repeat offender identification and targeted escalation
Cyber insurance SAT compliance documentation

Logs are only useful if someone is actually watching them. Most small professional services firms generate significant security telemetry across Microsoft 365, endpoints, and identity — and none of it gets reviewed until after something goes wrong.

Huntress SIEM aggregates key security logs across your environment, applies managed detection rules, and surfaces meaningful signals for review. We manage the platform, handle source onboarding, and review escalations — so you get the visibility without the overhead of running a SIEM yourself.

What This Covers
Log source onboarding — endpoints, Microsoft 365, identity, supported cloud services
Security event aggregation and centralized visibility
Managed detections — Huntress-maintained rules across ingested telemetry
Query and report review — meaningful signals surfaced, noise filtered
Escalation of validated alerts with context and recommended action
Monthly SIEM activity summary included in Huntress threat report
We monitor supported security telemetry through our managed SIEM platform and escalate validated threats. We do not promise manual review of every log line or custom detection engineering for unsupported sources.
04 — Core Service
Managed SIEM Visibility
Powered by Huntress SIEM

We collect and monitor supported security logs through Huntress SIEM to identify meaningful security signals and escalate validated threats — without the cost or complexity of running enterprise log infrastructure yourself.

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05 — One-Time Project
Microsoft 365 Security Assessment
Starting at $2,500

Before we onboard monitoring, we review your Microsoft 365 environment to identify what's actually exposed — so we're not inheriting unknown risk on day one. Delivered as a prioritized remediation roadmap.

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Most Microsoft 365 tenants have been accumulating risk for years — stale accounts, forgotten OAuth app consents, disabled MFA on a handful of users, legacy auth protocols still open, external forwarding rules no one remembers creating. None of it shows up until something happens.

We review your full tenant before monitoring begins and deliver a clear, prioritized findings report with a remediation roadmap. You know exactly what's exposed, what to fix first, and what we'll be watching for from day one. This also establishes the baseline for your Huntress ISPM posture score.

What This Covers
MFA enforcement and Conditional Access policy review
Admin account and privileged role audit
Enterprise app and OAuth application review — rogue and risky app identification
External forwarding and suspicious inbox rule review
Legacy authentication protocol exposure check
Guest user and stale account review
Microsoft Secure Score and identity posture baseline
Written remediation roadmap with prioritized findings

Finding the problems is the first step. Fixing them is the second. After an assessment, many clients have a list of findings they don't have the internal resources or technical depth to remediate themselves — stale accounts that need evaluation before deletion, OAuth apps that need testing before removal, Conditional Access policies that need careful design before enforcement.

We handle the cleanup and hardening work directly — documenting what we change, why we changed it, and what the environment looked like before and after. This is a controlled project engagement, scoped based on what the assessment finds.

What This Covers
Remove or restrict risky enterprise app consent and unauthorized OAuth applications
Disable or remediate stale accounts and guest users
Enforce MFA and configure Conditional Access policies
Disable external forwarding and remediate suspicious inbox rules
Reduce standing privilege and clean up admin role assignments
Block legacy authentication protocols
Improve Microsoft 365 security baseline and Secure Score
Before/after findings documentation for insurance and compliance
06 — One-Time Project
Tenant Cleanup & Hardening
$3,500 – $7,500+ depending on scope

We clean and harden your Microsoft 365 tenant before monitoring begins — removing risky app consents, stale accounts, weak identity controls, and exposed configurations that attackers exploit on day one.

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07 — Response Service
Incident Response Support
Included (limited) · Project billing for full IR

Monitoring clients receive alert triage, containment guidance, and escalation support as part of their plan. Full incident response investigations — timeline, root cause, forensics, carrier documentation — are scoped and billed separately.

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When Huntress fires a confirmed alert, we don't just send you a notification and wait. We triage the event, give you clear containment guidance, and walk you through the immediate steps to stop the damage — account disablement, session revocation, endpoint isolation, password resets. That's included in every monitoring plan.

When an incident requires deeper investigation — a full account takeover timeline, a BEC forensic analysis, a breach notification package for your cyber insurance carrier or legal counsel — that's a separate engagement. We scope it, price it, and own it start to finish.

Included in All Monitoring Plans
Alert triage and confirmed threat escalation
Basic containment guidance — account disablement, session revocation, isolation steps
Password reset and Entra ID response coordination
Huntress alert coordination and remediation task tracking
Full IR Engagement (Project-Based)
Account takeover investigation — full timeline, attacker activity, scope
Business email compromise investigation — mailbox forensics, rule analysis, counterparty review
Phishing and credential theft investigation
Endpoint incident review and persistence mechanism analysis
Containment recommendations and recovery guidance
Written incident summary for insurance carrier and legal counsel
Full incident response investigations are scoped and billed at project rates. Active monitoring clients receive priority scheduling and expedited response.
Why Tower Zero Security

Built different. Operated different.

01

We Only Sell What We Can Deliver

Every service in our catalog is backed by a tool we're actively licensed on or a skill we've built and used. No bloated service menus full of things that show up in scope and disappear in delivery.

02

Microsoft-Native, Identity-First

We specialize in Microsoft 365 and Entra ID — the exact environment professional services firms run. Every detection rule, every hardening recommendation, every response step is built for this specific attack surface.

03

Direct Access. No Handoffs.

When something triggers, you talk to the engineer who reviewed the alert — not a call center, not a tier-1 analyst reading from a playbook. The person who escalated is the person who responds.

04

We Understand What's at Stake

Client confidentiality, wire transfer security, regulatory obligations, cyber insurance requirements — we know what a breach means for a professional services firm beyond the technical damage. Our response is calibrated accordingly.

How It Works

From signal to resolved — we own the process.

01

Detect

Huntress monitors endpoints, identity, and SIEM telemetry continuously — surfacing anomalies and confirming real threats before they reach you.

02

Triage

Huntress SOC validates every alert. We review confirmed escalations and add context from your environment before we contact you.

03

Contain

We guide immediate containment — revoke sessions, isolate endpoints, disable accounts, block lateral movement — as fast as possible.

04

Remediate

Step-by-step cleanup, hardening recommendations, and clear documentation. Full IR investigations scoped separately when needed.

Flat monthly pricing. No hourly billing. No surprises.

Three plans built around what Huntress actually delivers and what we can realistically execute. All plans include the full Huntress MDR, SIEM, ITDR, and SAT stack plus monthly threat reporting.

No Obligation. No Sales Pitch.

Know Where You Stand Before an Attacker Does.

Get a clear picture of your Microsoft 365 security posture — free. Our engineers review your environment and tell you exactly what an attacker would see and where we'd start.

Get Your Free Microsoft 365 Assessment →

Free Assessment · No Credit Card · Response Within 24 Hours