Tower Zero Security provides endpoint and identity monitoring for Microsoft 365 and Google Workspace environments, validated alert escalation, and practical response support. Security Awareness Training and SIEM are optional add-ons, not forced into every plan.
Core SOC Monitoring is the foundation of Tower Zero Security. It is built for small professional services firms that need real security monitoring without hiring a full-time security team or buying into a bloated enterprise SOC contract.
This tier focuses on what matters most for small businesses: endpoints, Microsoft 365 or Google Workspace identity activity, validated alerts, and clear guidance when something is confirmed as suspicious.
SOC Response is for businesses that need more than basic escalation. This tier is designed for law firms, CPA firms, real estate firms, finance teams, and other high-risk businesses where account takeover, business email compromise, and wire fraud are realistic threats across Microsoft 365 or Google Workspace.
It adds higher-touch response support, priority handling, and structured security reviews while still keeping full incident response investigations scoped separately.
SOC Partner is for organizations that need more strategic support without building an internal security department. This tier adds monthly executive reporting, roadmap ownership, hands-on security improvement support within agreed scope, and priority coordination when security incidents occur.
Availability is intentionally limited so response quality and advisory work do not get diluted.
Security Awareness Training is available as an optional add-on for clients who want phishing simulations, user training, behavior tracking, and cyber insurance documentation.
This is intentionally separated from the base SOCaaS plans so smaller clients can start with monitoring first and add user training when their risk, budget, or insurance requirements justify it.
Managed SIEM Visibility is available for clients that need supported log ingestion, security event aggregation, and managed detections beyond the MDR and ITDR foundation.
This is optional because not every small firm needs SIEM on day one. When it is needed, we onboard supported sources, review validated escalations, and provide a monthly SIEM activity summary.
Most cloud workspace tenants accumulate risk over time: stale accounts, forgotten OAuth app consents, inconsistent MFA or 2-step verification, risky admin roles, external forwarding, and suspicious inbox rules.
The Microsoft 365 / Google Workspace Security Assessment gives you a clear baseline before or during onboarding so we know what is exposed, what should be fixed first, and what needs to be monitored closely.
Finding the problems is the first step. Fixing them is the second. After an assessment, many clients have findings they do not have the internal resources or technical depth to remediate themselves.
We handle the cleanup and hardening work directly, document what changed, and create a cleaner security baseline for ongoing monitoring.
Every SOCaaS plan includes validated alert escalation and practical containment guidance. If a confirmed threat appears, we help you understand what happened, what matters, and what to do next.
When an event requires a full investigation, breach timeline, mailbox forensic review, endpoint review, legal summary, or cyber insurance documentation, that becomes a scoped incident response project.
Every SOCaaS tier starts with MDR and ITDR because endpoint and identity monitoring are the foundation. SAT and SIEM are optional so clients only pay for what they actually need.
We focus on identity risk, email compromise, inbox rules, rogue OAuth access, suspicious sign-ins, and account takeover behavior across Microsoft 365 and Google Workspace environments.
Monitoring, alert escalation, and containment guidance are included. Full forensic investigations, insurance documentation, and deep IR are scoped separately so quality does not collapse under vague promises.
When something matters, you are not routed through a generic helpdesk. You work directly with the security engineer reviewing the alert, the environment, and the response path.
Huntress monitors endpoint and identity activity continuously across supported Microsoft 365 and Google Workspace environments. SIEM and SAT can be added when needed.
Confirmed alerts are reviewed and escalated with context so you are not buried in raw noise.
We guide immediate containment steps such as password resets, session revocation, endpoint isolation, or account disablement.
If deeper investigation is required, the incident is scoped as a separate IR engagement with clear deliverables.
Start with MDR and ITDR for Microsoft 365 or Google Workspace, then add response support, security awareness training, SIEM visibility, or workspace hardening only when your risk and budget justify it.
Start with Core SOC Monitoring, then add SOC Response, SOC Partner, SAT, SIEM, or workspace hardening only when your environment needs it.
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